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Booking guides

Welcome to DCG Airport Taxi booking guides. We understand that you might be not familiar with our booking system, thus, for your comfort and convenience we have prepared the booking guides. We do hope that these booking guides help you to book your taxi. However, should you require additional attention please do not hesitate to contact us and we will be right here to help you.

Dear Customer, please bear in mind that examples provided are for guidance only and no rights can be derived.

If you booked your taxi before, please login to your profile as it will speed up the booking process. Forgot your PIN? Simply request one: http://dcgairporttaxi.co.uk/users/login.


This video is a booking guide of how to book your taxi on the DCG Airport Taxi website: www.dcgairporttaxi.co.uk

Are you new to DCG Airport Taxi? Are you travelling to or from Gatwick, Heathrow, Luton, Stansted or Southend airport and in need for a reliable taxi services provider? Please get acquainted with DCG Airport Taxi: www.dcgairporttaxi.co.uk

We offer our services to and from all London airports, stations and harbours/ports. Check our offer for more details.




STEP 1 "BOOK ONLINE"

Choose your pick up and drop off locations from the drop-down lists.

E.g.:
Pick up: Gatwick Airport -> North Terminal
Drop off: Heathrow Airport -> Terminal 4
If you need a stopover, add a "via" point.
Remember to confirm your pick up and drop off locations by clicking into the green boxes.
Specify if it is a single or a return journey.
Choose date and time of your journey.

Note: If you cannot find your airport, landing field, helipad, harbour or port – please use the LANDMARK section of the booking system.

Journey time and route appear on the map once you confirm the pick up and drop off locations.

Click "Quote" to proceed.


STEP 2 "VEHICLE SELECTION"

Choose your vehicle.

Vehicles vary in capacity.

Move your mouse cursor over vehicles’ images to check for the capacity.

Choosing the right vehicle is extremely important for passengers’ safety and travel comfort.

Decide how many vehicles you need by selecting the right number.

Do you need the Meet and Greet service? Then tick the Meet and Greet box.

Specify the number of passengers, hand baggage and suitcases.

Leave your flight information so your chauffeur will be able to track your flight. Even your flight is late your chauffeur will be at the airport waiting for you.

Leave additional notes e.g. booster seat, child seat. This information could be of special relevance to your travel.

Click "Next" to proceed or "Edit journey" to make changes in your booking.


STEP 3 "BOOK"

Fill in all required fields.

Get familiar with the Terms and Conditions and accept these, should you agree.

Add another journey, proceed to payment or edit your journey.

A summary of your booking is presented.


Note: Leave your up-to-date email address and telephone number. Once your booking is made DCG Airport Taxi will send you a booking confirmation and journey details & pick up instructions.


STEP 4 "CONFIRMATION"

Should all journey details be correct proceed to the secure payment page by clicking "Pay with PaymentSense".


STEP 5 "SECURE PAYMENT PAGE"

The payment should be made to Dream Cars Gatwick Limited.

Should the amount be correct, fill in your payment details and submit these for processing.

Required fields are marked with an asterisk.

Note: Payment in a secure view is safe and secure. The secure payment page is visible only to you. Your payment details are never stored.


AFTER YOUR BOOKING

Once your booking is complete you will receive from us following messages:
  • Booking confirmation email
  • Journey details and pick up instructions email
  • Text message confirming your booking
Once we despatched your booking you will receive from us also:
  • A text message with contact details of your chauffeur


Note: Please check in your SPAM if you do not see above mentioned emails in your inbox. Please bear in mind that depending on a telephone network there might be a delay or complete failure of the text message delivery.



You are always welcome to contact DCG Airport Taxi should you require further assistance!

STEP 1 "BOOK ONLINE"

Type in your pick up and drop off locations.
The boxes are not case sensitive, this means that you can type in lower and uppercases.

E.g.:
Pick up: St Pancras, London or st pancras, london
Drop off: The O2 Arena, London or the o2 arena, london
If you need a stopover, add a "via" point.
Always confirm your pick up and drop off locations by clicking the green boxes.
Specify if it is a single or a return journey.
Choose date and time of your journey.

Note: Some locations may not appear in the search results. If this is the case, please use the ADDRESS section of this booking system to make your booking. You will need then an accurate address of your location.

Journey time and route appear on the map once you confirm the pick up and drop off locations.

Click "Quote" to proceed.


STEP 2 "VEHICLE SELECTION"

Please choose your vehicle.

Remember, vehicles vary in capacity.

Move your mouse cursor over vehicles’ images to check for the capacity.

Choosing the right vehicle is extremely important for passengers’ safety and travel comfort. Your chauffeur will deny your boarding if your baggage or number of passengers exceed the capacity of the vehicle.

Select the number of vehicles.

Tick the Meet and Greet service if you need one.

Select the number of passengers and the quantity of luggage.

If you leave your flight information your chauffeur will be able to track your flight so even your flight is slightly late your chauffeur will be at the airport waiting for you.

Leave additional notes e.g. booster seat, child seat. Remember that all important arrangements should be done prior to your journey.

Click "Next" to proceed or "Edit journey" to make changes in your booking.


STEP 3 "BOOK"

Fill in all required fields.

Get familiar with the Terms and Conditions and accept these, should there be no concerns.

Add another journey if needed, proceed to payment or edit your current journey.

A summary of your booking is presented.


Note: Always leave your up-to-date email address and telephone number. Once your booking is made DCG Airport Taxi will send you a booking confirmation and journey details & pick up instructions.


STEP 4 "CONFIRMATION"

Should all journey details be correct proceed to the secure payment page by clicking "Pay with PaymentSense".


STEP 5 "SECURE PAYMENT PAGE"

The payment should be made to Dream Cars Gatwick Limited.

Should the amount be correct, fill in your payment details and submit these for processing.

You will not be able to proceed without filling in all required fields.

Note: Payment in a secure view is safe and secure. The secure payment page is visible only to you. Your payment details are never stored.


AFTER YOUR BOOKING

Once your booking is complete you should receive from us:
  • Booking confirmation email
  • Journey details and pick up instructions email
  • Text message confirming your booking
Once we despatched your booking you will receive from us also:
  • A text message with contact details of your chauffeur


Note: Please check in your SPAM if you do not see above mentioned emails in your inbox. Please bear in mind that depending on a telephone network there might be a delay or complete failure of the text message delivery.



You are always welcome to contact DCG Airport Taxi should you require further assistance!

STEP 1 "BOOK ONLINE"

Type in your pick up and drop off locations.
You can type your postcode in upper- and lowercases.

Examples:
Pick up: W1K 7DA
Drop off: LU1 3LY
Add a "via" point, if you need one.
Confirm your pickup/ drop off selection by clicking into the green boxes.
Specify if it is a single or a return journey.
Choose date and time of your journey.

Note: Please make sure that you type in your postcode as examples show.

Journey time and route appear on the map once you confirm the pick up and drop off locations.

Click "Quote" to proceed.


STEP 2 "VEHICLE SELECTION"

Please choose your vehicle.

Vehicles vary in capacity. Always choose the right vehicle.

Move the cursor over vehicles’ images to check for the capacity.

Beware: Choosing the right vehicle is extremely important for passengers’ safety and travel comfort. Your chauffeur has the right to deny your boarding if your baggage or number of passengers exceeds the capacity of the vehicle.

Select the number of vehicles.

Choose the Meet and Greet service if you need one.

Select the number of passengers and luggage.

Leave your flight information so your chauffeur will be able to track your flight. Even your flight appears to be slightly late your chauffeur will be at the airport waiting for you.

Leave additional notes e.g. booster seat, child seat. Remember that all important arrangements should be done prior to your journey.

Click "Next" to proceed or "Edit journey" to make changes in your booking.


STEP 3 "BOOK"

Fill in all required fields.

Get familiar with Terms and Conditions and accept these to proceed.

You can add another journey if needed.

Proceed to payment or edit your current journey.

A summary of your booking is presented.


Note: Always leave your up-to-date email address and telephone number because booking confirmation and journey details & pick up instructions will be send to you.


STEP 4 "CONFIRMATION"

If all details are correct, proceed to the secure payment page by clicking"Pay with PaymentSense".


STEP 5 "SECURE PAYMENT PAGE"

The payment should be made to Dream Cars Gatwick Limited.

If the amount to be charged is correct, fill in your payment details and submit these for processing.

Required fields are marked with asterisk.

Note: Payment in a secure view is safe and secure. Your payment details are never stored. The secure payment page is visible only to you.


AFTER YOUR BOOKING

You should receive from us:
  • Booking confirmation email
  • Journey details and pick up instructions email
  • Text message confirming your booking
Once we despatched your booking you will receive from us also:
  • A text message with contact details of your chauffeur


Note: Please check in your SPAM if you do not see above mentioned emails in your inbox. Please bear in mind that depending on a telephone network there might be a delay or complete failure of the text message delivery.



Contact DCG Airport Taxi should you require further assistance. Enjoy your journey!

STEP 1 "BOOK ONLINE"

Type in your pick up and drop off locations.
The boxes are not case sensitive, this means that you can type in lower and uppercases.

Examples:
Pick up: London, Picadilly, 23
Drop off: Cambridge, London Road, 12
Add a "via" point if needed.
Confirm your pickup/ drop off selection by clicking into the green boxes.
Click into the green boxes to accept your choices.
Decide if it is a single or a return journey, choose date and time of your journey.

Once you confirm the pick-up and drop off locations journey time and route appear on the map.

Click "Quote" to proceed.


STEP 2 "VEHICLE SELECTION"

Please choose your vehicle.

Remember, vehicles vary in capacity – move the cursor over vehicles’ images to check for the capacity.


Note: Choosing the right vehicle is extremely important for passengers’ safety and travel comfort. Your chauffeur will deny your boarding if your baggage or number of passengers exceed the capacity of the vehicle.

Select the number of vehicles.

Tick the Meet and Greet service if you need one.

Select the number of passengers, quantity and luggage.

Leave your flight information – it will help your chauffeur to track your flight. Even though your flight is late your chauffeur will be at the airport waiting for you without the waiting charge.

Leave additional notes e.g. booster seat, child seat if there is anything that DCG Airport Taxi should know about.

Click "Next" to proceed or "Edit journey" to make changes in your booking.


STEP 3 "BOOK"

Fill in all required fields.

Get familiar with Terms and Conditions and accept these to proceed.

Add another journey if needed, proceed to payment or edit your current journey.

A summary of your booking is presented.


Note: Leaving your up-to-date email address and telephone number are of the highest importance. Once your booking is made DCG Airport Taxi will send you a booking confirmation and journey details & pick up instructions.


STEP 4 "CONFIRMATION"

Proceed to the secure payment page should all journey details be correct.


STEP 5 "SECURE PAYMENT PAGE"

The payment on this website should be always made to Dream Cars Gatwick Limited.

Should the amount be correct, fill in your payment details and submit these for processing.

Required fields are marked with asterisk.

Note: Payment in a secure view is safe and secure. The secure payment page is visible only to you. Your payment details are never stored.


AFTER YOUR BOOKING

You should receive from us:
  • Booking confirmation email
  • Journey details and pick up instructions email
  • Text message confirming your booking
After we despatched your booking you would receive from us also:
  • A text message with contact details of your chauffeur


Note: Please check in your SPAM folder if you do not see above mentioned emails in your inbox. Depending on a telephone network there might be a delay or complete failure of the text message delivery



Do not hesitate to contact DCG Airport Taxi if you need further assistance.

Heathrow London Luton Gatwick London City Airport London Stansted