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Journey and after Journey


Dear Customer, DCG Airport Taxi serves private and business/corporate Passengers. Please get familiar with provided hereunder information and if there is something more that you would like to know – please, contact us.

I am a Private Person

Before Journey

When will my chauffeur come to pick me up?

You chauffeur will be on time, if not earlier, to pick you up from you indicated pick up location. If you requested Meet and Greet service, you chauffeur will be waiting for you at the arrivals.

Will my chauffeur contact me at the time of my pick-up?

If your chauffeur is at the indicated pick up location and you are still not there, your chauffer will call you on the number you mentioned in your booking. It is always of highest importance that you inform us about your actual phone number.

I need a Meet & Greet service.

Just click the option “Meet and Greet” while doing your online booking or please remember to mention it to the call agent when you book your taxi by phone.

I do not have a Meet & Greet service how will I find my chauffeur?

If you are at the airport, port or station, please go to the pick up point. If you are at ordinary address then just be there and allow your chauffeur to find you.

During your Journey

Comfort and safety procedures

Comfort, quality of services and safety are our priorities. Our chauffeurs and drivers are fully licensed and the vehicles they drive are insured and tested. During the journey drivers are responsible for you safety, thus, they always obey traffic rules and safety procedures. They will not do anything that could harm anyone.

After your Journey

DCG Airport Taxi would like to know your opinion. Please review your journey on: http://www.dcgairporttaxi.co.uk/testimonials Please share your travel and holiday stories at our Blog.
 

I am a Business

Before your Journey

When will my chauffeur come to pick me up?

Your chauffeur will be on time to pick you up at the location specified by you during making your booking.

How does the pick-up work?

If you have Meet and Greet service then your chauffeur will be waiting for you at the arrivals, in the reception etc. If you do not have one then your chauffeur will meet you at the pick up location which you mentioned in your bookings. At airports, ports and stations there are especially designed pick up locations, thus, it is advised that you check for them before launching your journey.

During your Journey

Comfort and safety procedures

Safety and comfort are our priorities. Our chauffeurs and drivers are trained and licensed, always follow the traffic rules and safety procedure.

After your Journey

Please share your experiences with other travellers by leaving a review on http://www.dcgairporttaxi.co.uk/testimonials. Your opinion is important to us. You can also share your holiday and travel stories at our Blog.
Heathrow London Luton Gatwick London City Airport London Stansted